How to locate TopTeam Web Server Log Files (Version 8.x)

Overview

The Log Files which are generated by TopTeam Web Server are stored in a folder. When you contact TechnoSolutions in most cases, our support team will ask you to send the Log Files to them. The Log Files contain an account of all activities of the application.

In this article, you will learn the procedure for locating Log Files of TopTeam Web Server.

Who should read this?

  • TopTeam Administrators
  • System Administrators

Prerequisites

  • You must have access to the server computer on which TopTeam Web Server is installed.

Step 1. Open the Internet Information Services (IIS) Manager and navigate to the Web Server Installation Folder

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Step 2. In the installation folder, open the rest folder

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Step 3. Open the Logs folder

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The Logs folder contains the actual Log Files.
Select the Log Files, zip them and send the zipped file to the TechnoSolutions Support Team.

Revised: May 3rd, 2018